A week ago, I wanted to change my Medical Group and I had called, researched, googled how to go about the change and many questions I need to asked but not getting anywhere until I called Karen Good. I left a message and she called me back. She asked me what I wanted and right there called my insurance United Healthcare and made the changes I wanted. She’s amazing, very nice, approachable, very knowledgeable on Medicare. She works fast and waste no time. She makes you feel important and a definite priority. I was excited and happy and soooo thankful! Thank you Karen!